Quality Improvement Lead

Job description

We are recruiting for a Quality Improvement Lead to join the Non-conformance Management team based in Lincoln, supporting our Small Gas Turbine (SGT) business. We have a fantastic opportunity for an individual to support the business in all aspects of non-conformance management. We are looking for someone who is reliable, confident, has a passion for quality and can work with a variety of departments on various problems.
What are my responsibilities?
Working within the non-conformance management team you will be responsible for supporting all areas investigating non-conformance within the SGT business, including:
- Facilitating and coaching problem solving and root cause analysis
- Improving tools and processes
- Training in the use of problem-solving tools and techniques
- Providing guidance and governance for non-conformance management
- Working with functional leads to deliver an improved quality culture within the business
You will support with delivering effective governance for all problem-solving activities within all areas and ensure that non-conformance cost (NCC) targets and KPI's are exceeded.
You will work with SGT teams and the central quality team to improve the non-conformance management processes, tools and reporting to help capture and investigate all non-conformance and make visible across the business.

Knowledge & Skills
This position requires a highly motivated individual with a keen interest in problem solving and non-conformance, who is willing to take on new challenges and adopt a positive approach to work. This person will need excellent interpersonal skills and will be confident in communicating at all levels of the business.
Essential
Confident and articulate communicator, able to prepare presentation material, and to persuade and motivate others
Experience of interfacing with a variety of departments, including project teams, design teams and third parties
The ability to build effective relationships with stakeholders
A team player who recognises how their position impacts and influences others
Pro-active and flexible, being prepared to plan and work on own initiative

Desirable
Engineering industry / manufacturing background
A clear and accurate understanding of quality management systems

Qualifications & Experience
Essential
Graduate calibre candidate required
Experience with problem solving and leading investigations - using formal techniques
Experience facilitating workshops and training
Experience with data interpretation / metrics